With your Loftie plugged in, select "Power off" from the Settings menu. If you see the message, “Go to App to set up,” please select the “Connect a Loftie to WiFi” button in order to complete the initial setup.ĭon’t see “Get a code?” in your settings? You need to update your Loftie’s software in order to proceed. Follow the steps to get a pairing code on your Loftie and enter it on the app to sync the two devices. Please note: if you make multiple updates to Loftie in the app quickly, it may take a few seconds to properly sync with your Loftie.Īfter your Loftie is successfully connected to WiFi, click “Start pairing” in the app. The app also displays Loftie’s battery level and detects if Loftie is connected to WiFi. You can control the following on your Loftie from within the app: All that being said, let us tell you about our app. The app is designed to complement the Loftie experience and everything you can do on the app is accessible on Loftie itself. How do I set up the Loftie App and pair it to my Loftie device? Loftie’s goal is to make it easy breezy to leave your smartphone behind when you head for the bedroom. Loftie responds within 2 business days to all inquiries. If you still experience issues with your alarm, please contact Loftie directly at Please include a screenshot of your order summary. Then delete all the alarms you have and set a test alarm to ensure your alarm goes off. If you set an alarm via the app and it is not showing as being set on the Loftie, we recommend you sign out of the app and sign back in. After that, set a test alarm for a few minutes into the future to ensure your alarm goes off as intended.Ĭonfirm that when you set an alarm, you see it reflected in the lower-left corner of the clockface. On the Loftie, use the arrow buttons to go to ALARMS > SETTINGS > VOLUME and make sure the volume is up.ĭelete all alarms you have set and RESTART your Loftie by holding the small circular button on the top right of the Loftie until the screen blacks out. If your alarm isn’t functioning correctly we have a few things for you to try.Ĭheck the alarm volume (which is different from the sound volume). My alarm didn't go off, what do I do? Loftie takes alarms very seriously. If the time is correct on your Loftie-you are all set! Loftie may restart a few times over the course of the update this is expected.Īfter Loftie updates, you should see the correct time on your Loftie and be able to access all content and features. Updates can take anywhere from five minutes to an hour, depending on the internet speed and the amount of content Loftie needs to update. When entering your password, make sure there are NO EXTRA SPACES at the end of the password or it will result in a "WiFi Connection Failed" message.Īfter you enter your password, wait until you see a SUCCESS message on your Loftie’s screen before pressing NEXT on the app. We recommend setting up your Loftie near your router to ensure a strong WiFi signal.Īfter you select your Loftie, select the WiFi network you want to connect to and enter your network password. If your Loftie device does not show up, make sure you have Bluetooth set on your phone and scan again. Make sure Bluetooth is enabled on your phone or tablet, and then go to the app and select “Connect a Loftie to WiFi” towards the bottom of the page. Loftie gets the time from the internet so this step is essential. Now we’re going to connect your Loftie to your WiFi network. You should hear a little "click" when the USB is properly plugged into Loftie and you should also be able to gently pull it without it coming unplugged. While Loftie does have an internal battery, it is not meant to run off this battery exclusively-we recommend you use Loftie while plugged in at all times to ensure full functionality. The first step is to plug in your Loftie. How do I set up my Loftie Smart Alarm Clock? Step 1: PLUG IN YOUR LOFTIE
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